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Find out about our tailored NDIS Support Services to suit your individual needs.

As COVID-19 continues to impact our nation, we are open and here to support you during these uncertain times.

General Enquiries  Book a callback in

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Contact by…

Post

PO Box 197 Lidcombe NSW 1825

Email

contact@loyalaid.com.au

Phone

1300 163 188

Referral Form

You can complete our user friendly referral form to help us assess your individual support requirements.

Feedback Form

We pride ourselves on delivering strong customer service and are always looking for new ways to improve. We would appreciate if you could share some feedback with us on your experiences.

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If you feel you have not been heard, or feel you need to escalate your complaint further, the following Agencies can be contacted:

NDIS Commission Phone: 1800 035 544 (free call from landlines) or TTY 133 677.
Interpreters can be arranged National Relay Service, ask for 1800 035 544.

NSW Ombudsman Office Email: nswombo@ombo.nsw.gov.au Phone: (02) 9286 1000 or 1800 451 524 Regional/charges may apply on mobile phones Translating and Interpreter Service (TIS) 131 450.

If you are deaf, have a hearing impairment or speech impairment, contact them through the National Relay Service: Speak and Listen users phone 1300 555 727 then ask for (02) 9286 1000 NRS Internet relay users connect then ask for (02) 9286 1000

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